Transworld Facilities, Inc.

Trans World Facilities, Inc. is a family run Insurance Wholesale Agency dedicated to YOU, the professional Retail Broker.

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OUR STORY

Trans World Facilities is a family run, 100 % wholesale insurance agency dedicated to the retail insurance broker. We have the same tools that you see in large corporations –a stable of markets, technical knowledge, experienced people, and sophisticated computer systems- but we deliver these services with a human touch.

We know you because we are just like you—we’re neighbors, friends and partners—we treat you like family.

Call our office and a person will answer the phone—we’re here to help you. We don’t hide behind emails and voicemails or layers of people. You can even pick up the phone and talk to the owners. Unlike many carriers and other wholesalers, we’ve had the same business philosophy for nearly 50 years. We’ve built our company around one thing--service.

Many companies talk about service, but very few define what it really means. To us it means:

Same day response. When we get an submission in before 3 p.m., you’ll get one of the following responses:

A quote;
A request for additional information;
Tell you which carriers we sent your submission to; or
That we can’t provide a quote and will help direct you to the right market

Communication.

In a constantly changing insurance environment, we will help keep you up-to-date with changes in laws and procedures
Emails, faxes and phone calls are responded to in the same day
We’ll make sure that the terms and conditions match what you bound
Confirmation of binding

Support. Many companies are good at the chase but lack on delivery. We think the back end is just as important – whether there is a claim involved, endorsements needed or certificates getting approved, we’ll be there to help you.

Products. We write the risks that you see every day—the small accounts. Whether it’s dwellings, contractors, vacant buildings or land, just to name a few, we’re you’re home for almost every risk you see.

If you’re looking for a partner with this type of commitment, pick up the phone and call today.

P.I.W.A